Refund Policy
Our Promise to You Is
Simple. And We Mean It.
Every bottle that leaves Holmes County, Ohio is backed by our family's reputation. If you're not satisfied, we make it right — no hassle, no hoops.
The Keep the Jar, Full Refund Guarantee
Try any Yoder's Organics product for up to 30 days. If you're not completely satisfied for any reason, contact us and we'll issue a full refund — no return required. You keep the product. No questions asked.
30-Day GuaranteeSatisfaction or Your Money Back
We stand behind every product we make. If you try our supplements and aren't satisfied — for any reason — simply reach out within 30 days of delivery and we will refund your full purchase price.
You do not need to return the product. Keep the jar. We trust you, and we want you to experience our herbs risk-free.
ReturnsUnopened Products
Prefer to return an unopened, unused product? We accept returns within 30 days of delivery. Simply ship the product back in its original condition and we will issue a full refund upon receipt.
Return shipping costs are the customer's responsibility unless the return is due to our error — such as receiving the wrong item or a defective product, in which case we cover all shipping costs.
ExchangesWrong or Damaged Item?
If your order arrives incorrect, defective, or damaged, we will send you a replacement at absolutely no cost to you — including shipping both ways.
Refund ProcessingWhen Will I See My Money?
For satisfaction guarantee refunds, we process your refund within 1–2 business days of your email. For standard returns, processing begins once we receive your package.
ShippingFast, Reliable U.S. Delivery
We ship all U.S. orders via USPS and process every order within 1–5 business days of payment. Please allow 2–7 business days for delivery after your order ships.
Occasional delays may occur due to weather, USPS volume surges, or events outside our control. During peak seasons, USPS has advised that packages may take up to 14 days. We appreciate your patience and will always communicate any known delays.
We ship to all U.S. addresses including PO Boxes. We do not ship internationally at this time.
State RestrictionsCBD Product Availability
Due to state-level legal restrictions on CBD and hemp-derived products, we are currently unable to ship CBD products to the following states:
Customers in these states are welcome to purchase our non-CBD products — including Ashwagandha, Beet Root, Creatine, Moringa, and Shilajit Gummies, and our full herbal tincture line. These products ship to all 50 states.
Questions? We're Real People.
Daniel and the Yoder family team personally handle every customer message. Reach out — we respond fast and we make things right.
Email Us at orders@yodersorganics.com